FAQ Old

You can book an appointment by calling us or sending a message through our contact page. We recommend booking in advance to secure your preferred date and time.

While we accept walk-ins, appointments are highly recommended to ensure availability and minimize wait times, especially during peak periods.

Peak periods are typically Tuesday and Wednesday evenings, Fridays, and Saturdays. Mondays and Thursdays are less busy, offering more availability and shorter wait times. We are closed on Sundays and public holidays.

During your consultation, our specialist will assess your skin type, discuss your concerns, and create a personalized treatment plan. We’ll also review your current skincare routine and any specific needs or goals you may have.

We offer a wide range of non-invasive, plant-based treatments, including facials for acne, pigmentation, anti-aging, hydration, sensitive skin, and post-laser and post-cosmetic surgery care. You can find more information and explore the treatments we offer in the Treatments section of the navigation bar.

Yes, our treatments use natural, plant-based ingredients that are gentle on sensitive skin. We can further customise your treatment to avoid any potential irritants.

Yes, we offer specialised treatments to support skin recovery, reduce sensitivity, and maintain skin health post-laser. We recommend consulting with us to determine the best treatment based on your skin type and the laser procedure you’ve undergone.

Yes, we offer treatments that do not interfere with more invasive aesthetic treatments such as Botox and cosmetic fillers. We recommend consulting with us to determine the best treatment based on your skin type and the procedure you’ve undergone.

Yes, our treatments can aid in skin recovery after cosmetic surgery. Please consult with your surgeon and allow for appropriate healing time before starting treatments.

It’s not mandatory, but we recommend using our in-house skincare products to optimise and maintain the results of your treatment. Our products are formulated for high efficacy and safety, designed to enhance treatment outcomes.

Yes, our high-efficacy, multi-functional skincare products are suitable for daily use and can be integrated into your routine even without treatments. They also serve as preventive care.

If you have known allergies, please inform us during your consultation. We will assess whether you are a suitable candidate for our treatments and products and customise your experience to avoid potential allergens.

Our treatments and products are not halal-certified, but we follow halal principles in ingredient selection and production.

The ideal frequency depends on your skin condition and treatment plan. For most clients, a monthly treatment is optimal, but we will provide personalised recommendations based on your goals and needs.

Treatment prices vary depending on the expertise involved and the quality, rarity, and potency of the ingredients used. Prices typically range from S$180 to S$350. We also offer value-added packages for those seeking regular or advanced treatments.

Our skincare products range from S$40 to S$100, depending on the variety, rarity, purity, and potency of their key ingredients. We recommend consulting with our team to select products best suited to your skin concerns.

We accept cash, VISA and MasterCard, as well as digital payments like GrabPay and PayLah! We also offer OCBC 0% instalment plans for 6- or 12-month periods for qualifying purchases.

Yes, we offer pregnancy-friendly treatments, which are commonly chosen by clients both before and after delivery. We recommend consulting with your doctor and informing us so we can customise the treatment to avoid any ingredients that may not be suitable during pregnancy.

Yes, our products are friendly for use during and after pregnancy. However, we advise consulting your doctor to ensure suitability for your specific needs.

Yes, we offer treatments for children, especially those dealing with acne, congestion (oiliness), or sensitive skin. We generally recommend treatments for children over the age of 10, depending on their skin concerns.

It depends on the medication. Most clients experience no issues with our treatments. However, we recommend consulting with your doctor and informing us to ensure the treatments are safe and suitable.