Legal Information

The SkinEthos website (skinethos.clinic and all affiliated webpages) and the SkinEthos brand are owned and operated by Arcadia Health Consultancy Pte. Ltd. By accessing or using the SkinEthos website, you agree to these Terms of Use. If you do not agree with any part of these terms, please discontinue use of the website immediately.

We reserve the right to revise or update these Terms at any time. Any changes will take effect immediately upon publication. Your continued use of the SkinEthos website following such updates constitutes your acceptance of the revised terms. We encourage you to review this page periodically to remain informed of any changes.

Affiliated entities of Arcadia Health Consultancy Pte. Ltd. may operate related websites or digital platforms linked to the SkinEthos website. These platforms may be governed by their own terms and conditions. Please review the applicable terms when accessing any associated sites.

Professional Identity

SkinEthos Clinic is founded and led by Charles Ng ND, a naturopath, integrative skin health practitioner and IPHM certified Executive Practitioner. He is not a medical doctor, does not practise Western medicine and is not registered as a medical practitioner in Singapore or any other jurisdiction. All services and content provided under SkinEthos are delivered strictly within the professional scope of naturopathy, non medical aesthetic practice and integrative skin health.

Definition of Naturopathic Practice

Naturopathy is a non medical, complementary wellness discipline that focuses on supporting the body’s natural balance and overall wellbeing through lifestyle guidance, botanical knowledge, nutrition, topical applications and non invasive methods.

Naturopaths do not diagnose medical diseases, prescribe pharmaceutical drugs, perform surgery or replace the role of licensed medical practitioners.

Within the broader naturopathic field, areas of practice may include general wellness support, nutrition, lifestyle coaching, botanical care, preventive health education and non medical skin and body care. Charles Ng has elected to focus his professional work specifically on integrative natural skin health and non invasive skin quality management.

Scope of Integrative Skin Health Practice

Integrative skin health and skincare, as practised at SkinEthos Clinic, refers to a non medical, preventive and restorative approach that considers skin condition in relation to lifestyle, environment, ageing and overall wellbeing.

This approach may include:

Non invasive skin treatments and topical skincare

Plant based and cosmetic formulation development

Skin health education and preventive care guidance

Aesthetic and wellness technologies used within non medical limits

Lifestyle and general wellbeing recommendations related to skin quality

All services are cosmetic, wellness based and supportive in nature. They are not medical or dermatological treatment and are not intended to diagnose, treat or cure any disease or medical condition.

Professional Boundaries and Client Responsibility

SkinEthos Clinic operates strictly within non medical and naturopathic boundaries. We do not represent our services as medical, dermatological or healthcare treatment. Clients are responsible for seeking appropriate medical advice from licensed healthcare professionals for any medical concerns, diagnoses or treatments.

By engaging with our services, website or educational content, you acknowledge and agree that all information provided is for general wellness and educational purposes only and does not constitute medical advice.

Public, Professional and Third Party Interpretation

All content published by SkinEthos Clinic, including website materials, social media content, interviews, educational materials and public communications, reflects the professional opinions and experiences of a naturopath and integrative skin health practitioner within a non medical scope of practice.

SkinEthos Clinic and Charles Ng shall not be held liable for misinterpretation, disagreement or disputes arising from differing professional opinions, including those originating from members of the medical, aesthetic or wellness communities, online platforms or public commentary.

Any reference to scientific research, technologies or mainstream practices is for general informational and comparative purposes only and does not constitute medical claims or representation.

Limitation of Liability and Indemnity

By accessing our services, platforms or content, you agree to indemnify and hold harmless SkinEthos Clinic, Arcadia Health Consultancy Pte. Ltd., Charles Ng and all affiliated staff or representatives from any claims, disputes, damages or liabilities arising from:

Interpretation or use of information provided

Individual treatment outcomes or expectations

Public or professional disagreement with stated opinions

Use of content across digital or social media platforms

Any indirect or consequential loss arising from engagement with our services or materials

All services and communications are provided in good faith within the defined scope of naturopathic and non medical integrative skin health practice and in accordance with applicable Singapore regulations.

Personal Data Collection and Usage

Arcadia Health Consultancy Pte. Ltd., operator of SkinEthos, respects your privacy and is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA).

We may collect personal data such as your name, address, email and contact number when you voluntarily provide it, engage our services or where required by law. This information may be used to:

Provide requested products or services

Verify identity and maintain accurate records

Respond to enquiries, feedback or concerns

Process transactions and appointments

Comply with legal and regulatory obligations

Where necessary, personal data may be shared with authorised service providers or regulatory authorities for the purposes stated above.

Withdrawing Consent

You may withdraw consent for the collection, use or disclosure of your personal data at any time by contacting our Data Protection Officer (DPO).

Please note that withdrawal of consent may affect our ability to provide certain services. We will process such requests within 14 business days where practicable.

Access and Correction of Personal Data

You may request access to or correction of your personal data by contacting our DPO.

A reasonable administrative fee may apply for access requests where permitted by law. We will respond within a reasonable timeframe in accordance with PDPA guidelines.

Retention and Protection of Personal Data

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

We implement appropriate administrative and technical safeguards, including secure storage and encryption where applicable, to protect personal data. However, no internet transmission can be guaranteed to be completely secure.

Overseas Transfers and Third-Party Links

Personal data is generally not transferred outside Singapore. Where international transfer is necessary, we will ensure that comparable standards of data protection are maintained in accordance with PDPA requirements.

The SkinEthos website may contain links to external websites operated by third parties. Arcadia Health Consultancy Pte. Ltd. is not responsible for the privacy practices or content of such external sites. Users are advised to review their respective privacy policies independently.

Contact for Privacy Matters

For any privacy related enquiries or requests, please contact:

Data Protection Officer

Arcadia Health Consultancy Pte. Ltd.

Phone: (65) 9768 1816

Email: contact@skinethos.clinic

Trademarks and Copyright

The SkinEthos and SkinEthos Clinic names, logos and all related intellectual property are owned by Arcadia Health Consultancy Pte. Ltd. and are protected under applicable trademark and copyright laws. No part of these trademarks may be used, reproduced or modified without prior written consent.

All content on the SkinEthos website, including text, images, graphics, design elements and software, is owned by Arcadia Health Consultancy Pte. Ltd. or its licensed partners. Content may be viewed or downloaded for personal, non-commercial use only, provided all copyright and proprietary notices remain intact.

Any unauthorised reproduction, distribution, modification or commercial use of website content is strictly prohibited and may result in legal action.

Restrictions on Website Use

Users must not interfere with the proper functioning, security or accessibility of the SkinEthos website. Attempts to access restricted areas, copy content using automated tools or disrupt website operations are not permitted.

Any misuse of the website or its content may result in legal action in accordance with applicable Singapore laws, including the Computer Misuse and Cybersecurity Act.

Disclaimer of Warranties

The SkinEthos website and its content are provided on an “as is” and “as available” basis. Arcadia Health Consultancy Pte. Ltd. makes no representations or warranties regarding the accuracy, completeness or reliability of the information provided, nor does it guarantee that the website will operate without interruption or error.

We do not warrant that the website, its servers or any linked platforms are free from viruses or other harmful components. Users access and use the website at their own discretion and risk.

Limitation of Liability

Arcadia Health Consultancy Pte. Ltd. shall not be liable for any direct, indirect, incidental or consequential damages arising from or in connection with the use of the SkinEthos website. This includes, without limitation, loss of data, loss of profits, business interruption or damages resulting from reliance on information provided on this website or on linked third-party websites.

In the event of any dispute or claim arising from your use of the website, you agree to indemnify and hold harmless Arcadia Health Consultancy Pte. Ltd., its directors, employees and affiliates from any liabilities, claims or expenses resulting from your breach of these Terms of Use or violation of applicable laws.